Resolved -
This incident has been resolved.
Nov 12, 20:23 UTC
Update -
After a brief incident between 6:45 PM and 6:55 PM UK time, we will continue actively monitoring the site throughout the evening to watch for any additional disruptions.
Nov 12, 19:33 UTC
Monitoring -
The Forsta Cloud Operations team has identified a backend process that was in a bad state and have restarted that particular part of the application. We're seeing indications that this has resolved the issues clients were experiencing with CATI slowness. The Forsta Team will continue to monitor the site for any other unusual performance indicators.
Nov 12, 18:02 UTC
Update -
The Forsta Cloud Operations team are currently troubleshooting an issue on the Euro SaaS site. The investigation is ongoing, and senior members of their organization have been involved. More details to follow within 30 minutes.
Nov 12, 17:53 UTC
Investigating -
Updated status will be provided within 30 minuttes.
Nov 12, 17:13 UTC