All Systems Operational

Uptime over the past 90 days. View historical uptime.
Forsta Plus US Operational
90 days ago
99.99 % uptime
Today
CAPI Operational
90 days ago
99.98 % uptime
Today
CATI Operational
90 days ago
99.97 % uptime
Today
CAWI Operational
90 days ago
99.96 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Operational
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
99.98 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
99.98 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Forsta Plus EURO Operational
90 days ago
99.98 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
99.96 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Operational
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
99.96 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
99.96 % uptime
Today
Survey designer Operational
90 days ago
99.96 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Press Ganey HX Platform Operational
90 days ago
100.0 % uptime
Today
Foundations Operational
90 days ago
100.0 % uptime
Today
iRound Operational
90 days ago
100.0 % uptime
Today
High Reliability Platform Operational
90 days ago
100.0 % uptime
Today
Patient Experience (PGFusion) Operational
90 days ago
100.0 % uptime
Today
Employee Experience Operational
90 days ago
100.0 % uptime
Today
Consumer Experience Operational
90 days ago
100.0 % uptime
Today
Forsta Plus AUS Operational
90 days ago
100.0 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Operational
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Forsta Plus EU Operational
90 days ago
100.0 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Operational
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Forsta Plus US2 Operational
90 days ago
99.99 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
99.96 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Operational
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
OpenAI Operational
90 days ago
100.0 % uptime
Today
Forsta Plus CA Operational
90 days ago
99.99 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
99.96 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Operational
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Forsta Plus DE Operational
90 days ago
99.99 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
99.96 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Operational
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Forsta Plus KSA Operational
90 days ago
92.19 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
73.63 % uptime
Today
Studio viewers Operational
90 days ago
75.65 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
75.65 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
73.63 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Forsta Plus UAE Operational
90 days ago
100.0 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Operational
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Forsta Plus AU Operational
90 days ago
100.0 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Operational
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Forsta Surveys Australia Operational
90 days ago
100.0 % uptime
Today
Authoring Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Forsta Surveys US Operational
90 days ago
100.0 % uptime
Today
Authoring Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Forsta Surveys Professional Services Operational
90 days ago
100.0 % uptime
Today
Authoring Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Forsta Surveys Singapore Operational
90 days ago
100.0 % uptime
Today
Authoring Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Forsta Surveys EMEA Operational
90 days ago
100.0 % uptime
Today
Authoring Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Forsta Surveys Canada Operational
90 days ago
100.0 % uptime
Today
Authoring Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
live.dapresy.com Operational
90 days ago
100.0 % uptime
Today
au.dapresy.com Operational
90 days ago
100.0 % uptime
Today
europe.dapresy.com Operational
90 days ago
100.0 % uptime
Today
manager.dapresy.com Operational
90 days ago
100.0 % uptime
Today
germany.dapresy.com Operational
90 days ago
100.0 % uptime
Today
dc.dapresy.com Operational
90 days ago
100.0 % uptime
Today
na.dapresy.com Operational
90 days ago
100.0 % uptime
Today
Forsta Digital Diaries EU Operational
90 days ago
100.0 % uptime
Today
Forsta Digital Diaries AUS Operational
90 days ago
100.0 % uptime
Today
Forsta Digital Diaries US Operational
90 days ago
100.0 % uptime
Today
Press Ganey HX Platform Digital Diaries Operational
90 days ago
100.0 % uptime
Today
Forsta Video Insights US Operational
90 days ago
100.0 % uptime
Today
Forsta Video Insights EU Operational
90 days ago
100.0 % uptime
Today
Research Reporter Operational
90 days ago
100.0 % uptime
Today
Forsta Vision US Operational
90 days ago
100.0 % uptime
Today
Forsta Vision EU Operational
90 days ago
100.0 % uptime
Today
InterVu Operational
90 days ago
100.0 % uptime
Today
Panel Management (Kinesis) AUS Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Panel Operational
90 days ago
100.0 % uptime
Today
Community Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Panel Management (Kinesis) EMEA Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Panel Operational
90 days ago
100.0 % uptime
Today
Community Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Panel Management (Kinesis) US Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Panel Operational
90 days ago
100.0 % uptime
Today
Community Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Panel Management (Kinesis) UK Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Panel Operational
90 days ago
100.0 % uptime
Today
Community Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 23, 2026
Forsta Plus US SaaS - Delays in Text Analytics Jobs processing and Auto Combined survey Data flows
Resolved - Resolution
The issue affecting Text Analytics and Vault data flows in the US SaaS environment has been resolved. All impacted services are now operating normally, and data flows are processing as expected.
Details
The underlying issue that prevented certain data flows from starting or completing successfully has been identified and addressed. Any queued or delayed jobs have been restarted and are progressing.
Jan 23, 14:37 UTC
Monitoring - Service Impacted: Text Analytics & Vault Data Flows
Region: US SaaS Environment
Status: Monitoring
Update
We have identified the underlying issue affecting Text Analytics and Vault data flows in the US SaaS environment. To mitigate the impact, we have applied additional resource scaling to the affected components.
Current State
Data flows are beginning to recover and processing is resuming. Our teams are actively monitoring the platform to ensure continued stability and to confirm that all impacted workloads return to normal operation.
Jan 23, 12:39 UTC
Investigating - Service Impact: Text Analytics & AutoCombined Survey (Vault) Data Flows
Start Time: 2 PM Eastern time
Region: US SaaS Environment

We are currently investigating an issue affecting Text Analytics and Vault data processing within the US SaaS environment. Impacted data flows are failing to start or progressing unsuccessfully, which may result in delayed or missing processing for customer projects relying on these services.

Current Status
Our engineering and platform operations teams are actively analyzing the root cause. Initial indications suggest a backend processing component is not triggering required pipelines as expected. We are working to isolate the issue and restore normal data flow operations.
Jan 22, 22:25 UTC
Jan 22, 2026
Jan 21, 2026
Forsta Plus: We are currently investigating an issue with survey launching for Euro site.
Resolved - This issue has been resolved.
Jan 21, 11:45 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 21, 08:52 UTC
Investigating - Updated status will be provided within 30 minutes.
Jan 21, 08:34 UTC
Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
Forsta Plus: We are currently investigating an issue with the display of Action Management case data for US and EURO.
Resolved - This issue has been resolved.
Jan 16, 13:01 UTC
Update - We are continuing to monitor for any further issues.
Jan 15, 16:40 UTC
Monitoring - Reports are now synced up on Euro again. We will continue monitoring.
Jan 13, 15:29 UTC
Identified - We're seeing sync issues with Action Management reporting data on the Euro site. We have identified the cause and are looking into solutions. We should be able to provide an update by the end of the day Eastern Time.
Jan 13, 14:47 UTC
Update - Reporting data for Action Management remains up to date, but behind the scenes we're seeing a few errors. Leaving this in monitoring status for now as we continue to make improvements to system stability over the course of the week.
Jan 12, 17:54 UTC
Monitoring - We were able to stabilize the situation on the EURO site. We will continue to monitor, and I will provide an update on Monday.
Jan 9, 19:42 UTC
Investigating - The situation remains stable on US, but is now degrading on Euro. We will work with our operations team on this and provide an update by the end of the day.
Jan 9, 15:06 UTC
Monitoring - We made a couple configuration tweaks and that seems to have resolved the issue for now, but we will continue to monitor over the next 24 hours before closing this in case the issue reappears.
Jan 8, 12:39 UTC
Update - The issue is still present and most severely impacting a few large customers. Smaller customers may see delays in Action Management reporting data as well. We will continue to investigate. I will provide an update by EOD tomorrow at the latest.
Jan 7, 22:46 UTC
Investigating - Unfortunately, it looks like reporting is starting to fall out of sync again. We are actively investigating. We should have an update by tomorrow morning at the latest.
Jan 7, 21:22 UTC
Update - All affected clients are now showing updated case data. We will continue to monitor over the next 24 hours to ensure the issue is resolved.
Jan 6, 17:47 UTC
Monitoring - The change has been deployed and initial results look promising. We are currently monitoring and will provide an update by end of day.
Jan 6, 13:40 UTC
Update - Tomorrow morning we plan to deploy a change to how case data is updated in reports, which will reduce system load. This will hopefully fix the synchronization issues and ensure the case data in reporting is up to date.

I will have further updates tomorrow.
Jan 5, 19:28 UTC
Update - As of now, it appears that for a couple of large clients, case data remains out of sync in reporting. Other clients may experience some delays before the data catches up in their reporting.

We will take one last look to see if anything can be done to improve the situation. If so, I will provide an additional update.

Otherwise, further updates will follow in the new year, starting on January 5th.
Dec 23, 18:04 UTC
Update - Unfortunately there were no easy fixes identified. We will have some further discussions tomorrow. We should have an update around 12-1 PM Eastern Time.
Dec 23, 01:16 UTC
Update - Unfortunately, the fix we are working on will not be ready by Tuesday.

We are currently conducting an emergency meeting to see if we can make any configuration changes that can help resolve this, or at least mitigate it over the holidays. We should have an update within the next few hours.
Dec 22, 21:22 UTC
Update - Unfortunately we were unable to get the fixes done by the end of the day. We will continue to work on them on Monday. As of now, it looks like we will be able to implement this solution in the production environment on Tuesday around 12-1 PM. We will provide an update on Monday.
Dec 20, 01:02 UTC
Update - We are continuing to work on a potential solution to be deployed Monday morning pacific time. We are hoping to have the work ready for this in a few more hours.
Dec 19, 21:39 UTC
Investigating - Some reporting views show delayed Action Management case data for programs with very high case volumes and a large number of assigned users. As a result, recent case activity may not yet appear in these views, and case counts may not reflect the latest updates.

Please note that no case data has been lost, and Action Management case creation and assignment continues to function normally.

We are working on a potential solution we hope to deploy on Monday. We will be able to provide an update in the next few hours.
Dec 19, 18:44 UTC
Jan 15, 2026
Jan 14, 2026
Issue with access to the US site
Resolved - This incident has been resolved.
Jan 14, 16:50 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 14, 12:01 UTC
Investigating - We are currently investigating an issue with access to the US site
Jan 14, 11:38 UTC
Forsta Plus KSA SaaS Down
Resolved - This issue has been resolved.
Jan 14, 14:08 UTC
Update - We are continuing to monitor for any further issues.
Jan 14, 14:07 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 23, 16:44 UTC
Investigating - We are currently investigating this issue.
Dec 23, 16:17 UTC
Jan 13, 2026
Forsta Plus: We are currently investigating an issue with delayed tasks for Euro.
Resolved - This issue has been resolved.
Jan 13, 14:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 13, 11:23 UTC
Update - We are continuing to investigate this issue. Updated status will be provided within 60 minutes
Jan 13, 11:19 UTC
Update - We are continuing to investigate the issue. Updated status will be provided within 60 minutes.
Jan 13, 10:10 UTC
Update - We are continuing to investigate this issue. Updated status will be provided within 60 minutes
Jan 13, 08:55 UTC
Investigating - Updated status will be provided within 60 minutes.
Jan 13, 08:06 UTC
Jan 12, 2026
Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026
← Incident History Powered by Atlassian Statuspage