Update - We're doing everything we can to return the site to normal operation. Unfortunately the best case estimate for this is tomorrow, Thursday 21st November. This is purely an application issue, there is no data loss.
Nov 20, 2024 - 14:35 UTC
Update - We are continuing to investigate this issue.
Nov 20, 2024 - 14:04 UTC
Update - We are continuing to investigate this issue.
Nov 20, 2024 - 14:02 UTC
Update - We are continuing to investigate this issue.
Nov 20, 2024 - 11:52 UTC
Investigating - We are currently working to resolve this issue as quickly as possible.
Nov 20, 2024 - 11:14 UTC
Forsta Plus US
Operational
90 days ago
99.99
% uptime
Today
CAPI
Operational
90 days ago
100.0
% uptime
Today
CATI
?
Operational
90 days ago
99.99
% uptime
Today
CAWI
?
Operational
90 days ago
100.0
% uptime
Today
Reportal viewers
?
Operational
90 days ago
100.0
% uptime
Today
Studio viewers
?
Operational
90 days ago
100.0
% uptime
Today
Reportal designers
Operational
90 days ago
100.0
% uptime
Today
Studio designers
Operational
90 days ago
100.0
% uptime
Today
Task system
Operational
90 days ago
99.99
% uptime
Today
Survey designer
Operational
90 days ago
100.0
% uptime
Today
Text analytics
Operational
90 days ago
100.0
% uptime
Today
Public APIs
Operational
90 days ago
100.0
% uptime
Today
Hierarchy management
Operational
90 days ago
100.0
% uptime
Today
CRM Connector
Operational
90 days ago
100.0
% uptime
Today
Forsta Plus EURO
Operational
90 days ago
99.66
% uptime
Today
CAPI
Operational
90 days ago
99.82
% uptime
Today
CATI
?
Operational
90 days ago
97.73
% uptime
Today
CAWI
?
Operational
90 days ago
99.82
% uptime
Today
Reportal viewers
?
Operational
90 days ago
99.82
% uptime
Today
Studio viewers
?
Operational
90 days ago
99.82
% uptime
Today
Reportal designers
Operational
90 days ago
99.82
% uptime
Today
Studio designers
Operational
90 days ago
99.82
% uptime
Today
Task system
Operational
90 days ago
99.82
% uptime
Today
Survey designer
Operational
90 days ago
99.82
% uptime
Today
Text analytics
Operational
90 days ago
99.82
% uptime
Today
Public APIs
Operational
90 days ago
99.82
% uptime
Today
Hierarchy management
Operational
90 days ago
99.82
% uptime
Today
CRM Connector
Operational
90 days ago
99.82
% uptime
Today
Forsta Plus AUS
Operational
90 days ago
99.93
% uptime
Today
CAPI
Operational
90 days ago
100.0
% uptime
Today
CATI
?
Operational
90 days ago
99.86
% uptime
Today
CAWI
?
Operational
90 days ago
99.86
% uptime
Today
Reportal viewers
?
Operational
90 days ago
99.86
% uptime
Today
Studio viewers
?
Operational
90 days ago
100.0
% uptime
Today
Reportal designers
Operational
90 days ago
99.86
% uptime
Today
Studio designers
Operational
90 days ago
100.0
% uptime
Today
Task system
Operational
90 days ago
100.0
% uptime
Today
Survey designer
Operational
90 days ago
99.86
% uptime
Today
Text analytics
Operational
90 days ago
100.0
% uptime
Today
Public APIs
Operational
90 days ago
99.86
% uptime
Today
Hierarchy management
Operational
90 days ago
100.0
% uptime
Today
CRM Connector
Operational
90 days ago
100.0
% uptime
Today
Forsta Plus EU
Operational
90 days ago
100.0
% uptime
Today
CAPI
Operational
90 days ago
100.0
% uptime
Today
CATI
?
Operational
90 days ago
100.0
% uptime
Today
CAWI
?
Operational
90 days ago
100.0
% uptime
Today
Reportal viewers
?
Operational
90 days ago
100.0
% uptime
Today
Studio viewers
?
Operational
90 days ago
100.0
% uptime
Today
Reportal designers
Operational
90 days ago
100.0
% uptime
Today
Studio designers
Operational
90 days ago
100.0
% uptime
Today
Task system
Operational
90 days ago
100.0
% uptime
Today
Survey designer
Operational
90 days ago
100.0
% uptime
Today
Text analytics
Operational
90 days ago
100.0
% uptime
Today
Public APIs
Operational
90 days ago
100.0
% uptime
Today
Hierarchy management
Operational
90 days ago
100.0
% uptime
Today
CRM Connector
Operational
90 days ago
100.0
% uptime
Today
Forsta Plus CA
Operational
90 days ago
100.0
% uptime
Today
CAPI
Operational
90 days ago
100.0
% uptime
Today
CATI
?
Operational
90 days ago
100.0
% uptime
Today
CAWI
?
Operational
90 days ago
100.0
% uptime
Today
Reportal viewers
?
Operational
90 days ago
100.0
% uptime
Today
Studio viewers
?
Operational
90 days ago
100.0
% uptime
Today
Reportal designers
Operational
90 days ago
100.0
% uptime
Today
Studio designers
Operational
90 days ago
100.0
% uptime
Today
Task system
Operational
90 days ago
100.0
% uptime
Today
Survey designer
Operational
90 days ago
100.0
% uptime
Today
Text analytics
Operational
90 days ago
100.0
% uptime
Today
Public APIs
Operational
90 days ago
100.0
% uptime
Today
Hierarchy management
Operational
90 days ago
100.0
% uptime
Today
CRM Connector
Operational
90 days ago
100.0
% uptime
Today
Forsta Plus DE
Operational
90 days ago
100.0
% uptime
Today
CAPI
Operational
90 days ago
100.0
% uptime
Today
CATI
?
Operational
90 days ago
100.0
% uptime
Today
CAWI
?
Operational
90 days ago
100.0
% uptime
Today
Reportal viewers
?
Operational
90 days ago
100.0
% uptime
Today
Studio viewers
?
Operational
90 days ago
100.0
% uptime
Today
Reportal designers
Operational
90 days ago
100.0
% uptime
Today
Studio designers
Operational
90 days ago
100.0
% uptime
Today
Task system
Operational
90 days ago
100.0
% uptime
Today
Survey designer
Operational
90 days ago
100.0
% uptime
Today
Public APIs
Operational
90 days ago
100.0
% uptime
Today
Hierarchy management
Operational
90 days ago
100.0
% uptime
Today
CRM Connector
Operational
90 days ago
100.0
% uptime
Today
Forsta Plus KSA
Major Outage
90 days ago
99.45
% uptime
Today
CAPI
Operational
90 days ago
100.0
% uptime
Today
CATI
?
Operational
90 days ago
100.0
% uptime
Today
CAWI
?
Major Outage
90 days ago
99.28
% uptime
Today
Reportal viewers
?
Major Outage
90 days ago
99.28
% uptime
Today
Studio viewers
?
Major Outage
90 days ago
99.28
% uptime
Today
Reportal designers
Operational
90 days ago
100.0
% uptime
Today
Studio designers
Major Outage
90 days ago
99.28
% uptime
Today
Task system
Major Outage
90 days ago
99.28
% uptime
Today
Survey designer
Major Outage
90 days ago
99.28
% uptime
Today
Text analytics
Major Outage
90 days ago
99.28
% uptime
Today
Public APIs
Major Outage
90 days ago
99.28
% uptime
Today
Hierarchy management
Major Outage
90 days ago
99.28
% uptime
Today
CRM Connector
Major Outage
90 days ago
99.28
% uptime
Today
Press Ganey HX Platform
Operational
90 days ago
100.0
% uptime
Today
CAPI
Operational
90 days ago
100.0
% uptime
Today
CATI
?
Operational
90 days ago
100.0
% uptime
Today
CAWI
?
Operational
90 days ago
100.0
% uptime
Today
Reportal viewers
?
Operational
90 days ago
100.0
% uptime
Today
Studio viewers
?
Operational
90 days ago
100.0
% uptime
Today
Reportal designers
Operational
90 days ago
100.0
% uptime
Today
Studio designers
Operational
90 days ago
100.0
% uptime
Today
Task system
Operational
90 days ago
100.0
% uptime
Today
Survey designer
Operational
90 days ago
100.0
% uptime
Today
Text analytics
Operational
90 days ago
100.0
% uptime
Today
Public APIs
Operational
90 days ago
100.0
% uptime
Today
Hierarchy management
Operational
90 days ago
100.0
% uptime
Today
CRM Connector
Operational
90 days ago
100.0
% uptime
Today
Forsta Plus UAE
Operational
90 days ago
100.0
% uptime
Today
CAPI
Operational
90 days ago
100.0
% uptime
Today
CATI
Operational
90 days ago
100.0
% uptime
Today
CAWI
Operational
90 days ago
100.0
% uptime
Today
Reportal viewers
Operational
90 days ago
100.0
% uptime
Today
Studio viewers
Operational
90 days ago
100.0
% uptime
Today
Reportal designers
Operational
90 days ago
100.0
% uptime
Today
Studio designers
Operational
90 days ago
100.0
% uptime
Today
Task system
Operational
90 days ago
100.0
% uptime
Today
Survey designer
Operational
90 days ago
100.0
% uptime
Today
Text analytics
Operational
90 days ago
100.0
% uptime
Today
Public APIs
Operational
90 days ago
100.0
% uptime
Today
Hierarchy management
Operational
90 days ago
100.0
% uptime
Today
CRM Connector
Operational
90 days ago
100.0
% uptime
Today
Forsta Plus AU
Operational
90 days ago
100.0
% uptime
Today
CAPI
Operational
90 days ago
100.0
% uptime
Today
CATI
Operational
90 days ago
100.0
% uptime
Today
CAWI
Operational
90 days ago
100.0
% uptime
Today
Reportal viewers
Operational
90 days ago
100.0
% uptime
Today
Studio viewers
Operational
90 days ago
100.0
% uptime
Today
Reportal designers
Operational
90 days ago
100.0
% uptime
Today
Studio designers
Operational
90 days ago
100.0
% uptime
Today
Task system
Operational
90 days ago
100.0
% uptime
Today
Survey designer
Operational
90 days ago
100.0
% uptime
Today
Text analytics
Operational
90 days ago
100.0
% uptime
Today
Public APIs
Operational
90 days ago
100.0
% uptime
Today
Hierarchy management
Operational
90 days ago
100.0
% uptime
Today
CRM Connector
Operational
90 days ago
100.0
% uptime
Today
Forsta Surveys Australia
Operational
90 days ago
100.0
% uptime
Today
Authoring
Operational
90 days ago
100.0
% uptime
Today
Data Collection
Operational
90 days ago
100.0
% uptime
Today
Portal
Operational
90 days ago
100.0
% uptime
Today
Reporting
Operational
90 days ago
100.0
% uptime
Today
Forsta Surveys US
Operational
90 days ago
100.0
% uptime
Today
Authoring
Operational
90 days ago
100.0
% uptime
Today
Data Collection
Operational
90 days ago
100.0
% uptime
Today
Portal
Operational
90 days ago
100.0
% uptime
Today
Reporting
Operational
90 days ago
100.0
% uptime
Today
Forsta Surveys Professional Services
Operational
90 days ago
100.0
% uptime
Today
Authoring
Operational
90 days ago
100.0
% uptime
Today
Data Collection
Operational
90 days ago
100.0
% uptime
Today
Portal
Operational
90 days ago
100.0
% uptime
Today
Reporting
Operational
90 days ago
100.0
% uptime
Today
Forsta Surveys Singapore
Operational
90 days ago
100.0
% uptime
Today
Authoring
Operational
90 days ago
100.0
% uptime
Today
Data Collection
Operational
90 days ago
100.0
% uptime
Today
Portal
Operational
90 days ago
100.0
% uptime
Today
Reporting
Operational
90 days ago
100.0
% uptime
Today
Forsta Surveys EMEA
Operational
90 days ago
100.0
% uptime
Today
Authoring
Operational
90 days ago
100.0
% uptime
Today
Data Collection
Operational
90 days ago
100.0
% uptime
Today
Reporting
Operational
90 days ago
100.0
% uptime
Today
Portal
Operational
90 days ago
100.0
% uptime
Today
Forsta Surveys Canada
Operational
90 days ago
100.0
% uptime
Today
Authoring
Operational
90 days ago
100.0
% uptime
Today
Data Collection
Operational
90 days ago
100.0
% uptime
Today
Portal
Operational
90 days ago
100.0
% uptime
Today
Reporting
Operational
90 days ago
100.0
% uptime
Today
live.dapresy.com
?
Operational
90 days ago
99.85
% uptime
Today
au.dapresy.com
?
Operational
90 days ago
100.0
% uptime
Today
europe.dapresy.com
?
Operational
90 days ago
100.0
% uptime
Today
manager.dapresy.com
?
Operational
90 days ago
99.85
% uptime
Today
germany.dapresy.com
?
Operational
90 days ago
100.0
% uptime
Today
dc.dapresy.com
?
Operational
90 days ago
100.0
% uptime
Today
na.dapresy.com
?
Operational
90 days ago
100.0
% uptime
Today
Forsta Digital Diaries EU
Operational
90 days ago
100.0
% uptime
Today
Forsta Digital Diaries AUS
Operational
90 days ago
100.0
% uptime
Today
Forsta Digital Diaries US
Operational
90 days ago
100.0
% uptime
Today
Press Ganey HX Platform Digital Diaries
Operational
90 days ago
100.0
% uptime
Today
Forsta Video Insights US
Operational
90 days ago
100.0
% uptime
Today
Forsta Video Insights EU
Operational
90 days ago
100.0
% uptime
Today
Research Reporter
Operational
90 days ago
100.0
% uptime
Today
Forsta Vision US
Operational
90 days ago
100.0
% uptime
Today
Forsta Vision EU
Operational
90 days ago
100.0
% uptime
Today
InterVu
Operational
90 days ago
100.0
% uptime
Today
Panel Management (Kinesis) AUS
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Panel
Operational
90 days ago
100.0
% uptime
Today
Community
Operational
90 days ago
100.0
% uptime
Today
Reporting
Operational
90 days ago
100.0
% uptime
Today
Panel Management (Kinesis) EMEA
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Panel
Operational
90 days ago
100.0
% uptime
Today
Community
Operational
90 days ago
100.0
% uptime
Today
Reporting
Operational
90 days ago
100.0
% uptime
Today
Panel Management (Kinesis) US
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Panel
Operational
90 days ago
100.0
% uptime
Today
Community
Operational
90 days ago
100.0
% uptime
Today
Reporting
Operational
90 days ago
100.0
% uptime
Today
Panel Management (Kinesis) UK
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Panel
Operational
90 days ago
100.0
% uptime
Today
Community
Operational
90 days ago
100.0
% uptime
Today
Reporting
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Nov 18, 15:22 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 18, 15:15 UTC
Identified -
The issue has been identified and a fix is being implemented.
Nov 18, 15:12 UTC
Investigating -
US SaaS Issues - Forsta Cloud Operations are investigating reports of slowness on the US SaaS site currently, more details to follow
Nov 18, 14:58 UTC