Update - We are continuing to work on a fix for this issue. We should have another update by the end of the day.
Mar 24, 2026 - 17:17 UTC
Identified - Some reporting views show delayed Action Management case data for programs, as well as errors when using certain filters. Recent case activity starting yesterday may not yet appear in these views, and case counts may not reflect the latest updates.

Please note that no case data has been lost, and Action Management case creation and assignment continues to function normally.

We are working on a potential solution we hope to deploy tomorrow. We will be able to provide an update in the next few hours.

Mar 24, 2026 - 13:46 UTC
Forsta Plus US Degraded Performance
90 days ago
99.99 % uptime
Today
CAPI Operational
90 days ago
99.98 % uptime
Today
CATI Operational
90 days ago
99.98 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Degraded Performance
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
99.98 % uptime
Today
Task system Operational
90 days ago
99.95 % uptime
Today
Survey designer Operational
90 days ago
99.98 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Forsta Plus EURO Degraded Performance
90 days ago
100.0 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Degraded Performance
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Press Ganey HX Platform Degraded Performance
90 days ago
100.0 % uptime
Today
Foundations Degraded Performance
90 days ago
100.0 % uptime
Today
iRound Operational
90 days ago
100.0 % uptime
Today
High Reliability Platform Operational
90 days ago
100.0 % uptime
Today
Patient Experience (PGFusion) Operational
90 days ago
100.0 % uptime
Today
Employee Experience Operational
90 days ago
100.0 % uptime
Today
Consumer Experience Operational
90 days ago
100.0 % uptime
Today
Forsta Plus AUS Degraded Performance
90 days ago
100.0 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Degraded Performance
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Forsta Plus EU Degraded Performance
90 days ago
100.0 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Degraded Performance
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Forsta Plus US2 Degraded Performance
90 days ago
100.0 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Degraded Performance
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
OpenAI Operational
90 days ago
100.0 % uptime
Today
Forsta Plus CA Degraded Performance
90 days ago
100.0 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Degraded Performance
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Forsta Plus DE Degraded Performance
90 days ago
100.0 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Degraded Performance
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Forsta Plus KSA Degraded Performance
90 days ago
92.96 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
77.12 % uptime
Today
Studio viewers Degraded Performance
90 days ago
77.12 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
77.12 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
77.12 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Forsta Plus UAE Degraded Performance
90 days ago
100.0 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Degraded Performance
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Forsta Plus AU Degraded Performance
90 days ago
100.0 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Degraded Performance
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Forsta Surveys Australia Operational
90 days ago
100.0 % uptime
Today
Authoring Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Forsta Surveys US Operational
90 days ago
100.0 % uptime
Today
Authoring Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Forsta Surveys Professional Services Operational
90 days ago
100.0 % uptime
Today
Authoring Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Forsta Surveys Singapore Operational
90 days ago
100.0 % uptime
Today
Authoring Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Forsta Surveys EMEA Operational
90 days ago
100.0 % uptime
Today
Authoring Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Forsta Surveys Canada Operational
90 days ago
100.0 % uptime
Today
Authoring Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
live.dapresy.com Operational
90 days ago
100.0 % uptime
Today
au.dapresy.com Operational
90 days ago
100.0 % uptime
Today
europe.dapresy.com Operational
90 days ago
100.0 % uptime
Today
manager.dapresy.com Operational
90 days ago
100.0 % uptime
Today
germany.dapresy.com Operational
90 days ago
100.0 % uptime
Today
dc.dapresy.com Operational
90 days ago
100.0 % uptime
Today
na.dapresy.com Operational
90 days ago
100.0 % uptime
Today
Forsta Digital Diaries EU Operational
90 days ago
100.0 % uptime
Today
Forsta Digital Diaries AUS Operational
90 days ago
100.0 % uptime
Today
Forsta Digital Diaries US Operational
90 days ago
100.0 % uptime
Today
Press Ganey HX Platform Digital Diaries Operational
90 days ago
100.0 % uptime
Today
Forsta Video Insights US Operational
90 days ago
100.0 % uptime
Today
Forsta Video Insights EU Operational
90 days ago
100.0 % uptime
Today
Research Reporter Operational
90 days ago
100.0 % uptime
Today
Forsta Vision US Operational
90 days ago
100.0 % uptime
Today
Forsta Vision EU Operational
90 days ago
100.0 % uptime
Today
InterVu Operational
90 days ago
100.0 % uptime
Today
Panel Management (Kinesis) AUS Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Panel Operational
90 days ago
100.0 % uptime
Today
Community Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Panel Management (Kinesis) EMEA Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Panel Operational
90 days ago
100.0 % uptime
Today
Community Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Panel Management (Kinesis) US Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Panel Operational
90 days ago
100.0 % uptime
Today
Community Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Panel Management (Kinesis) UK Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Panel Operational
90 days ago
100.0 % uptime
Today
Community Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 24, 2026

Unresolved incident: Forsta Plus: We have identified an issue with the display of Action Management case data for several clients across all environments..

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026
Resolved - This issue has been resolved.
Mar 19, 09:32 UTC
Investigating - Updated status will be provided within 60 minutes.
Mar 19, 09:14 UTC
Mar 18, 2026

No incidents reported.

Mar 17, 2026
Resolved - This issue has been resolved.
Mar 17, 18:22 UTC
Monitoring - A fix has been implemented. We will monitor the results to confirm whether or not this has resolved the issue. We can provide an update by the end of the day.
Mar 17, 13:11 UTC
Identified - A potential fix is being implemented. We will provide an update tomorrow morning.
Mar 16, 20:31 UTC
Investigating - Pre-overdue, overdue, and post-overdue email notifications are not being sent in Action Management.  We are currently investigating, and should have an update by the end of the day Eastern Time.
Mar 16, 12:57 UTC
Mar 16, 2026
Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026
Resolved - The PowerMTA instance was instable due to disk related problem. Emailing send outs were impacted with delays as a result. Rackspace has now corrected the disk problem and the issue should be stable again.
Mar 11, 14:13 UTC
Investigating - We are currently investigating this issue.
Mar 11, 11:04 UTC
Mar 10, 2026

No incidents reported.