KSA Intermittant Site Issues
Update - We are currently monitoring the situation - no issues at the moment
Jun 19, 2026 - 15:23 UTC
Update - Some further planned activities to improve stability and performance have been performed and we are monitoring to ensure continuous high operational level.
Jun 19, 2026 - 09:11 UTC
Update - Site performance is improving, our Operations Team is actively working to maintain the site performance as we continue to monitor the performance.
Jun 18, 2026 - 17:54 UTC
Update - We are currently monitoring the situation
Jun 18, 2026 - 09:55 UTC
Update - We are continuing to stabilize and improve performance on the site.
Jun 18, 2026 - 07:27 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 17, 2026 - 20:19 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 17, 2026 - 19:49 UTC
Investigating - The KSA SaaS Environment is experiencing intermittant down time for various aspects of the application.
Our Cloud Operations Team is working to restore the service as soon as possible.
Jun 17, 2026 - 17:11 UTC
Uptime over the past 90 days. View historical uptime.
Forsta Plus US Operational
90 days ago
100.0 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Operational
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Forsta Plus EURO Operational
90 days ago
99.94 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Operational
90 days ago
99.32 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Press Ganey HX Platform Operational
90 days ago
100.0 % uptime
Today
Foundations Operational
90 days ago
100.0 % uptime
Today
iRound Operational
90 days ago
100.0 % uptime
Today
High Reliability Platform Operational
90 days ago
100.0 % uptime
Today
Patient Experience (PGFusion) Operational
90 days ago
100.0 % uptime
Today
Employee Experience Operational
90 days ago
100.0 % uptime
Today
Consumer Experience Operational
90 days ago
100.0 % uptime
Today
Forsta Plus AUS Operational
90 days ago
99.95 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
99.67 % uptime
Today
Studio viewers Operational
90 days ago
99.67 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Forsta Plus EU Operational
90 days ago
100.0 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Operational
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Forsta Plus US2 Operational
90 days ago
100.0 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Operational
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
OpenAI Operational
90 days ago
100.0 % uptime
Today
Forsta Plus CA Operational
90 days ago
100.0 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Operational
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Forsta Plus DE Operational
90 days ago
100.0 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Operational
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Forsta Plus KSA Operational
90 days ago
99.91 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
99.76 % uptime
Today
Reportal viewers Operational
90 days ago
99.76 % uptime
Today
Studio viewers Operational
90 days ago
99.76 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
99.76 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
99.76 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Forsta Plus UAE Operational
90 days ago
100.0 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Operational
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Forsta Plus AU Operational
90 days ago
100.0 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Operational
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Forsta Surveys Australia Operational
90 days ago
100.0 % uptime
Today
Authoring Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Forsta Surveys US Operational
90 days ago
100.0 % uptime
Today
Authoring Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Forsta Surveys Professional Services Operational
90 days ago
100.0 % uptime
Today
Authoring Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Forsta Surveys Singapore Operational
90 days ago
100.0 % uptime
Today
Authoring Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Forsta Surveys EMEA Operational
90 days ago
100.0 % uptime
Today
Authoring Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Forsta Surveys Canada Operational
90 days ago
100.0 % uptime
Today
Authoring Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
live.dapresy.com Operational
90 days ago
99.95 % uptime
Today
au.dapresy.com Operational
90 days ago
100.0 % uptime
Today
europe.dapresy.com Operational
90 days ago
100.0 % uptime
Today
manager.dapresy.com Operational
90 days ago
100.0 % uptime
Today
germany.dapresy.com Operational
90 days ago
100.0 % uptime
Today
dc.dapresy.com Operational
90 days ago
100.0 % uptime
Today
na.dapresy.com Operational
90 days ago
100.0 % uptime
Today
Forsta Digital Diaries EU Operational
90 days ago
100.0 % uptime
Today
Forsta Digital Diaries AUS Operational
90 days ago
100.0 % uptime
Today
Forsta Digital Diaries US Operational
90 days ago
100.0 % uptime
Today
Press Ganey HX Platform Digital Diaries Operational
90 days ago
100.0 % uptime
Today
Forsta Video Insights US Operational
90 days ago
100.0 % uptime
Today
Forsta Video Insights EU Operational
90 days ago
100.0 % uptime
Today
Research Reporter Operational
90 days ago
100.0 % uptime
Today
Forsta Vision US Operational
90 days ago
100.0 % uptime
Today
Forsta Vision EU Operational
90 days ago
100.0 % uptime
Today
InterVu Operational
90 days ago
100.0 % uptime
Today
Panel Management (Kinesis) AUS Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Panel Operational
90 days ago
100.0 % uptime
Today
Community Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Panel Management (Kinesis) EMEA Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Panel Operational
90 days ago
100.0 % uptime
Today
Community Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Panel Management (Kinesis) US Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Panel Operational
90 days ago
100.0 % uptime
Today
Community Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Panel Management (Kinesis) UK Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Panel Operational
90 days ago
100.0 % uptime
Today
Community Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 20, 2026

No incidents reported today.

Jun 19, 2026

Unresolved incident: KSA Intermittant Site Issues.

Jun 18, 2026
Jun 17, 2026
Jun 16, 2026
Forsta Plus: We are currently investigating an issue with stability for the Euro SaaS site.
Resolved - This issue has been resolved.
Jun 16, 08:40 UTC
Update - The Euro SaaS environment is continuing to perform well following the infrastructure changes implemented recently. We are seeing stable performance across affected services and have not observed any significant issues since the changes were made.

While conditions look good, we will continue to closely monitor the environment to ensure stability is maintained and to quickly address any unexpected issues.

We will provide further updates if there are any changes to the situation.
Jun 12, 19:23 UTC
Update - Overnight, we implemented additional infrastructure changes to further improve stability across the Euro SaaS environment.

Platform performance and stability have continued to improve, and current indicators show a positive trend. We are continuing to closely monitor the environment to ensure services remain stable and to address any remaining issues.

We will provide further updates as needed.
Jun 11, 07:49 UTC
Identified - A fix is currently being implemented, and site stability has already improved for many users. We continue to monitor the environment closely and are actively working to fully resolve the remaining issues. Some customers may still experience intermittent slowness or degraded performance.

We will provide another update as more information becomes available.
Jun 10, 12:37 UTC
Investigating - We are currently investigating stability and performance issues affecting our Euro SaaS environment.

Customers may experience slowness, intermittent errors, or degraded availability across multiple areas of the platform, including survey respondent access, professional user actions, and CATI operations.

Our teams are actively working to identify the root cause and restore normal service as quickly as possible. We will provide further updates as more information becomes available.
Jun 10, 10:38 UTC
Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026
Jun 11, 2026
Jun 10, 2026
Jun 9, 2026

No incidents reported.

Jun 8, 2026
Forsta Plus Euro: We have identified an issue with task system affecting BitStream file generation tasks on uk.hxplatform.com.
Resolved - This incident has been resolved.
Jun 8, 09:15 UTC
Monitoring - The issue with BitStream file generation has been successfully resolved. All affected services are now fully operational.

We are monitoring the systems closely to ensure ongoing stability.

Thank you for your patience and understanding while we resolved this matter.
Jun 8, 08:15 UTC
Identified - Team is investigating BitStream file generation, our operations team are working on the issue and will provide an update once ready. Whilst this is under investigation the following tasks are temporarily paused:
* Bitstream Generator
* Rule executor
* Rule set executor
* Sample upload
* Sampling tasks (12 tasks)
Jun 7, 14:09 UTC
Jun 7, 2026
Forsta Plus EURO Platform Migration
Completed - We’re pleased to share that the migration has been successfully completed.

The site is now live and fully operational, all core systems and features are up and running as expected.

Our team will continue to closely monitor performance and stability over the next few hours to ensure everything remains smooth.

Thank you for your patience and support during this upgrade!
Jun 7, 14:02 UTC
Update - We’re now 42 hours into the migration, and everything is proceeding smoothly.
All systems are transitioning as planned, with no issues reported so far.

We remain on schedule to complete the migration by 16:00 CEST on June 7.

The next status update will be shared in 6 hours.

Thank you once again for your ongoing patience and support.
Jun 7, 08:00 UTC
Update - We’ve hit the 36-hour milestone in the migration process, and everything is proceeding as planned.
All system components are moving through the migration steps without any issues.

We remain on track to complete the migration by 16:00 CEST on June 7.
We'll continue to share progress updates every 6 hours as the process advances.

Thank you for your continued patience and support.
Jun 7, 02:00 UTC
Update - We’re now 30 hours into the migration, and everything continues to progress smoothly.
All systems are migrating as expected, with no issues reported.

We remain on schedule to complete the migration by 16:00 CEST on June 7.
The next update will be provided in 6 hours.

Thanks again for your continued patience and support.
Jun 6, 20:00 UTC
Update - We’ve reached the 24-hour mark of the migration, and everything remains on track.
System components are progressing through the migration plan without issues.

We are still targeting 16:00 CEST on June 7 for completion.
We’ll continue to provide updates every 6 hours as the process moves forward.

Thank you for your ongoing patience and support.
Jun 6, 14:00 UTC
Update - We’ve reached the 18-hour mark, and the migration continues to progress smoothly and according to schedule. No issues have been identified at this stage.

We remain on track for completion by 16:00 CEST on June 7.

Our next update will be shared in 6 hours.

Thank you once again for your ongoing patience and support.
Jun 6, 07:59 UTC
Update - We're now 12 hours into the migration, and everything continues to run smoothly and remains on track.
No issues have been encountered so far.

We're still on track to complete the migration by 16:00 CEST on June 7.
The next update will be shared in 6 hours.

Thanks again for your continued patience and support.
Jun 6, 02:00 UTC
Update - We are six hours into the migration, and everything is progressing smoothly on schedule.
There are no issues to report at this time.

We are still on track to finish by 16:00 CEST on June 7 and will continue providing updates every 6 hours.

Thank you for your continued patience and support.
Jun 5, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 14:00 UTC
Scheduled - The Forsta Plus EURO Platform will be migrating to the Azure Cloud over the weekend of 5-7 June 2026. There will be 48 hours of downtime for all systems, including data collection starting at 16:00 CEST on 5 June.
Jun 2, 08:13 UTC
Jun 6, 2026
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