Identified - We are currently experiencing intermittent connectivity issues with our CATI application. Our team is actively working with our hosting partner, Rackspace, to resolve the problem as quickly as possible. Several changes have already been implemented to improve performance, and we continue to monitor the situation closely.

Thank you for your patience as we work towards a solution. We will keep you updated with any further developments.

Oct 11, 2024 - 16:20 UTC
Monitoring - A change has been applied which should resolve the situation, we are currently monitoring the system closely for verification.
Oct 10, 2024 - 12:54 UTC
Update - We are continue to work with Rackspace on applying mitigating actions to resolve the sporadic slowness in CATI interviewing performance. We will continue to post further news. Please continue to report issues to support if you experience further issues.
Oct 10, 2024 - 10:29 UTC
Investigating - We are working with our infrastructure partners to determine the root cause. An up date will be provided within the next 2 hours.
Oct 10, 2024 - 08:41 UTC
Forsta Plus US Operational
90 days ago
99.86 % uptime
Today
CAPI Operational
90 days ago
99.86 % uptime
Today
CATI ? Operational
90 days ago
99.86 % uptime
Today
CAWI ? Operational
90 days ago
99.85 % uptime
Today
Reportal viewers ? Operational
90 days ago
99.86 % uptime
Today
Studio viewers ? Operational
90 days ago
99.86 % uptime
Today
Reportal designers Operational
90 days ago
99.86 % uptime
Today
Studio designers Operational
90 days ago
99.86 % uptime
Today
Task system Operational
90 days ago
99.86 % uptime
Today
Survey designer Operational
90 days ago
99.86 % uptime
Today
Text analytics Operational
90 days ago
99.86 % uptime
Today
Public APIs Operational
90 days ago
99.86 % uptime
Today
Hierarchy management Operational
90 days ago
99.86 % uptime
Today
CRM Connector Operational
90 days ago
99.86 % uptime
Today
Forsta Plus EURO Partial Outage
90 days ago
99.59 % uptime
Today
CAPI Operational
90 days ago
99.66 % uptime
Today
CATI ? Partial Outage
90 days ago
98.69 % uptime
Today
CAWI ? Operational
90 days ago
99.67 % uptime
Today
Reportal viewers ? Operational
90 days ago
99.66 % uptime
Today
Studio viewers ? Operational
90 days ago
99.66 % uptime
Today
Reportal designers Operational
90 days ago
99.66 % uptime
Today
Studio designers Operational
90 days ago
99.66 % uptime
Today
Task system Operational
90 days ago
99.66 % uptime
Today
Survey designer Operational
90 days ago
99.66 % uptime
Today
Text analytics Operational
90 days ago
99.66 % uptime
Today
Public APIs Operational
90 days ago
99.66 % uptime
Today
Hierarchy management Operational
90 days ago
99.66 % uptime
Today
CRM Connector Operational
90 days ago
99.66 % uptime
Today
Forsta Plus AUS Operational
90 days ago
99.4 % uptime
Today
CAPI Operational
90 days ago
99.46 % uptime
Today
CATI ? Operational
90 days ago
99.32 % uptime
Today
CAWI ? Operational
90 days ago
99.33 % uptime
Today
Reportal viewers ? Operational
90 days ago
99.33 % uptime
Today
Studio viewers ? Operational
90 days ago
99.46 % uptime
Today
Reportal designers Operational
90 days ago
99.33 % uptime
Today
Studio designers Operational
90 days ago
99.46 % uptime
Today
Task system Operational
90 days ago
99.46 % uptime
Today
Survey designer Operational
90 days ago
99.33 % uptime
Today
Text analytics Operational
90 days ago
99.46 % uptime
Today
Public APIs Operational
90 days ago
99.33 % uptime
Today
Hierarchy management Operational
90 days ago
99.46 % uptime
Today
CRM Connector Operational
90 days ago
99.46 % uptime
Today
Forsta Plus EU Operational
90 days ago
100.0 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI ? Operational
90 days ago
100.0 % uptime
Today
CAWI ? Operational
90 days ago
100.0 % uptime
Today
Reportal viewers ? Operational
90 days ago
100.0 % uptime
Today
Studio viewers ? Operational
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Text analytics Operational