Update - We are continuing to work on a fix for this issue. We should have another update by the end of the day.
Mar 24, 2026 - 17:17 UTC
Identified - Some reporting views show delayed Action Management case data for programs, as well as errors when using certain filters. Recent case activity starting yesterday may not yet appear in these views, and case counts may not reflect the latest updates.
Please note that no case data has been lost, and Action Management case creation and assignment continues to function normally.
We are working on a potential solution we hope to deploy tomorrow. We will be able to provide an update in the next few hours.
Mar 24, 2026 - 13:46 UTC
Forsta Plus US
Degraded Performance
90 days ago
99.99
% uptime
Today
CAPI
Operational
90 days ago
99.98
% uptime
Today
CATI
Operational
90 days ago
99.98
% uptime
Today
CAWI
Operational
90 days ago
100.0
% uptime
Today
Reportal viewers
Operational
90 days ago
100.0
% uptime
Today
Studio viewers
Degraded Performance
90 days ago
100.0
% uptime
Today
Reportal designers
Operational
90 days ago
100.0
% uptime
Today
Studio designers
Operational
90 days ago
99.98
% uptime
Today
Task system
Operational
90 days ago
99.95
% uptime
Today
Survey designer
Operational
90 days ago
99.98
% uptime
Today
Text analytics
Operational
90 days ago
100.0
% uptime
Today
Public APIs
Operational
90 days ago
100.0
% uptime
Today
Hierarchy management
Operational
90 days ago
100.0
% uptime
Today
CRM Connector
Operational
90 days ago
100.0
% uptime
Today
Forsta Plus EURO
Degraded Performance
90 days ago
100.0
% uptime
Today
CAPI
Operational
90 days ago
100.0
% uptime
Today
CATI
Operational
90 days ago
100.0
% uptime
Today
CAWI
Operational
90 days ago
100.0
% uptime
Today
Reportal viewers
Operational
90 days ago
100.0
% uptime
Today
Studio viewers
Degraded Performance
90 days ago
100.0
% uptime
Today
Reportal designers
Operational
90 days ago
100.0
% uptime
Today
Studio designers
Operational
90 days ago
100.0
% uptime
Today
Task system
Operational
90 days ago
100.0
% uptime
Today
Survey designer
Operational
90 days ago
100.0
% uptime
Today
Text analytics
Operational
90 days ago
100.0
% uptime
Today
Public APIs
Operational
90 days ago
100.0
% uptime
Today
Hierarchy management
Operational
90 days ago
100.0
% uptime
Today
CRM Connector
Operational
90 days ago
100.0
% uptime
Today
Press Ganey HX Platform
Degraded Performance
90 days ago
100.0
% uptime
Today
Foundations
Degraded Performance
90 days ago
100.0
% uptime
Today
iRound
Operational
90 days ago
100.0
% uptime
Today
High Reliability Platform
Operational
90 days ago
100.0
% uptime
Today
Patient Experience (PGFusion)
Operational
90 days ago
100.0
% uptime
Today
Employee Experience
Operational
90 days ago
100.0
% uptime
Today
Consumer Experience
Operational
90 days ago
100.0
% uptime
Today
Forsta Plus AUS
Degraded Performance
90 days ago
100.0
% uptime
Today
CAPI
Operational
90 days ago
100.0
% uptime
Today
CATI
Operational
90 days ago
100.0
% uptime
Today
CAWI
Operational
90 days ago
100.0
% uptime
Today
Reportal viewers
Operational
90 days ago
100.0
% uptime
Today
Studio viewers
Degraded Performance
90 days ago
100.0
% uptime
Today
Reportal designers
Operational
90 days ago
100.0
% uptime
Today
Studio designers
Operational
90 days ago
100.0
% uptime
Today
Task system
Operational
90 days ago
100.0
% uptime
Today
Survey designer
Operational
90 days ago
100.0
% uptime
Today
Text analytics
Operational
90 days ago
100.0
% uptime
Today
Public APIs
Operational
90 days ago
100.0
% uptime
Today
Hierarchy management
Operational
90 days ago
100.0
% uptime
Today
CRM Connector
Operational
90 days ago
100.0
% uptime
Today
Forsta Plus EU
Degraded Performance
90 days ago
100.0
% uptime
Today
CAPI
Operational
90 days ago
100.0
% uptime
Today
CATI
Operational
90 days ago
100.0
% uptime
Today
CAWI
Operational
90 days ago
100.0
% uptime
Today
Reportal viewers
Operational
90 days ago
100.0
% uptime
Today
Studio viewers
Degraded Performance
90 days ago
100.0
% uptime
Today
Reportal designers
Operational
90 days ago
100.0
% uptime
Today
Studio designers
Operational
90 days ago
100.0
% uptime
Today
Task system
Operational
90 days ago
100.0
% uptime
Today
Survey designer
Operational
90 days ago
100.0
% uptime
Today
Text analytics
Operational
90 days ago
100.0
% uptime
Today
Public APIs
Operational
90 days ago
100.0
% uptime
Today
Hierarchy management
Operational
90 days ago
100.0
% uptime
Today
CRM Connector
Operational
90 days ago
100.0
% uptime
Today
Forsta Plus US2
Degraded Performance
90 days ago
100.0
% uptime
Today
CAPI
Operational
90 days ago
100.0
% uptime
Today
CATI
Operational
90 days ago
100.0
% uptime
Today
CAWI
Operational
90 days ago
100.0
% uptime
Today
Reportal viewers
Operational
90 days ago
100.0
% uptime
Today
Studio viewers
Degraded Performance
90 days ago
100.0
% uptime
Today
Reportal designers
Operational
90 days ago
100.0
% uptime
Today
Studio designers
Operational
90 days ago
100.0
% uptime
Today
Task system
Operational
90 days ago
100.0
% uptime
Today
Survey designer
Operational
90 days ago
100.0
% uptime
Today
Text analytics
Operational
90 days ago
100.0
% uptime
Today
Public APIs
Operational
90 days ago
100.0
% uptime
Today
Hierarchy management
Operational
90 days ago
100.0
% uptime
Today
CRM Connector
Operational
90 days ago
100.0
% uptime
Today
OpenAI
Operational
90 days ago
100.0
% uptime
Today
Forsta Plus CA
Degraded Performance
90 days ago
100.0
% uptime
Today
CAPI
Operational
90 days ago
100.0
% uptime
Today
CATI
Operational
90 days ago
100.0
% uptime
Today
CAWI
Operational
90 days ago
100.0
% uptime
Today
Reportal viewers
Operational
90 days ago
100.0
% uptime
Today
Studio viewers
Degraded Performance
90 days ago
100.0
% uptime
Today
Reportal designers
Operational
90 days ago
100.0
% uptime
Today
Studio designers
Operational
90 days ago
100.0
% uptime
Today
Task system
Operational
90 days ago
100.0
% uptime
Today
Survey designer
Operational
90 days ago
100.0
% uptime
Today
Text analytics
Operational
90 days ago
100.0
% uptime
Today
Public APIs
Operational
90 days ago
100.0
% uptime
Today
Hierarchy management
Operational
90 days ago
100.0
% uptime
Today
CRM Connector
Operational
90 days ago
100.0
% uptime
Today
Forsta Plus DE
Degraded Performance
90 days ago
100.0
% uptime
Today
CAPI
Operational
90 days ago
100.0
% uptime
Today
CATI
Operational
90 days ago
100.0
% uptime
Today
CAWI
Operational
90 days ago
100.0
% uptime
Today
Reportal viewers
Operational
90 days ago
100.0
% uptime
Today
Studio viewers
Degraded Performance
90 days ago
100.0
% uptime
Today
Reportal designers
Operational
90 days ago
100.0
% uptime
Today
Studio designers
Operational
90 days ago
100.0
% uptime
Today
Task system
Operational
90 days ago
100.0
% uptime
Today
Survey designer
Operational
90 days ago
100.0
% uptime
Today
Public APIs
Operational
90 days ago
100.0
% uptime
Today
Hierarchy management
Operational
90 days ago
100.0
% uptime
Today
CRM Connector
Operational
90 days ago
100.0
% uptime
Today
Forsta Plus KSA
Degraded Performance
90 days ago
92.96
% uptime
Today
CAPI
Operational
90 days ago
100.0
% uptime
Today
CATI
Operational
90 days ago
100.0
% uptime
Today
CAWI
Operational
90 days ago
100.0
% uptime
Today
Reportal viewers
Operational
90 days ago
77.12
% uptime
Today
Studio viewers
Degraded Performance
90 days ago
77.12
% uptime
Today
Reportal designers
Operational
90 days ago
100.0
% uptime
Today
Studio designers
Operational
90 days ago
77.12
% uptime
Today
Task system
Operational
90 days ago
100.0
% uptime
Today
Survey designer
Operational
90 days ago
77.12
% uptime
Today
Text analytics
Operational
90 days ago
100.0
% uptime
Today
Public APIs
Operational
90 days ago
100.0
% uptime
Today
Hierarchy management
Operational
90 days ago
100.0
% uptime
Today
CRM Connector
Operational
90 days ago
100.0
% uptime
Today
Forsta Plus UAE
Degraded Performance
90 days ago
100.0
% uptime
Today
CAPI
Operational
90 days ago
100.0
% uptime
Today
CATI
Operational
90 days ago
100.0
% uptime
Today
CAWI
Operational
90 days ago
100.0
% uptime
Today
Reportal viewers
Operational
90 days ago
100.0
% uptime
Today
Studio viewers
Degraded Performance
90 days ago
100.0
% uptime
Today
Reportal designers
Operational
90 days ago
100.0
% uptime
Today
Studio designers
Operational
90 days ago
100.0
% uptime
Today
Task system
Operational
90 days ago
100.0
% uptime
Today
Survey designer
Operational
90 days ago
100.0
% uptime
Today
Text analytics
Operational
90 days ago
100.0
% uptime
Today
Public APIs
Operational
90 days ago
100.0
% uptime
Today
Hierarchy management
Operational
90 days ago
100.0
% uptime
Today
CRM Connector
Operational
90 days ago
100.0
% uptime
Today
Forsta Plus AU
Degraded Performance
90 days ago
100.0
% uptime
Today
CAPI
Operational
90 days ago
100.0
% uptime
Today
CATI
Operational
90 days ago
100.0
% uptime
Today
CAWI
Operational
90 days ago
100.0
% uptime
Today
Reportal viewers
Operational
90 days ago
100.0
% uptime
Today
Studio viewers
Degraded Performance
90 days ago
100.0
% uptime
Today
Reportal designers
Operational
90 days ago
100.0
% uptime
Today
Studio designers
Operational
90 days ago
100.0
% uptime
Today
Task system
Operational
90 days ago
100.0
% uptime
Today
Survey designer
Operational
90 days ago
100.0
% uptime
Today
Text analytics
Operational
90 days ago
100.0
% uptime
Today
Public APIs
Operational
90 days ago
100.0
% uptime
Today
Hierarchy management
Operational
90 days ago
100.0
% uptime
Today
CRM Connector
Operational
90 days ago
100.0
% uptime
Today
Forsta Surveys Australia
Operational
90 days ago
100.0
% uptime
Today
Authoring
Operational
90 days ago
100.0
% uptime
Today
Data Collection
Operational
90 days ago
100.0
% uptime
Today
Portal
Operational
90 days ago
100.0
% uptime
Today
Reporting
Operational
90 days ago
100.0
% uptime
Today
Forsta Surveys US
Operational
90 days ago
100.0
% uptime
Today
Authoring
Operational
90 days ago
100.0
% uptime
Today
Data Collection
Operational
90 days ago
100.0
% uptime
Today
Portal
Operational
90 days ago
100.0
% uptime
Today
Reporting
Operational
90 days ago
100.0
% uptime
Today
Forsta Surveys Professional Services
Operational
90 days ago
100.0
% uptime
Today
Authoring
Operational
90 days ago
100.0
% uptime
Today
Data Collection
Operational
90 days ago
100.0
% uptime
Today
Portal
Operational
90 days ago
100.0
% uptime
Today
Reporting
Operational
90 days ago
100.0
% uptime
Today
Forsta Surveys Singapore
Operational
90 days ago
100.0
% uptime
Today
Authoring
Operational
90 days ago
100.0
% uptime
Today
Data Collection
Operational
90 days ago
100.0
% uptime
Today
Portal
Operational
90 days ago
100.0
% uptime
Today
Reporting
Operational
90 days ago
100.0
% uptime
Today
Forsta Surveys EMEA
Operational
90 days ago
100.0
% uptime
Today
Authoring
Operational
90 days ago
100.0
% uptime
Today
Data Collection
Operational
90 days ago
100.0
% uptime
Today
Reporting
Operational
90 days ago
100.0
% uptime
Today
Portal
Operational
90 days ago
100.0
% uptime
Today
Forsta Surveys Canada
Operational
90 days ago
100.0
% uptime
Today
Authoring
Operational
90 days ago
100.0
% uptime
Today
Data Collection
Operational
90 days ago
100.0
% uptime
Today
Portal
Operational
90 days ago
100.0
% uptime
Today
Reporting
Operational
90 days ago
100.0
% uptime
Today
live.dapresy.com
Operational
90 days ago
100.0
% uptime
Today
au.dapresy.com
Operational
90 days ago
100.0
% uptime
Today
europe.dapresy.com
Operational
90 days ago
100.0
% uptime
Today
manager.dapresy.com
Operational
90 days ago
100.0
% uptime
Today
germany.dapresy.com
Operational
90 days ago
100.0
% uptime
Today
dc.dapresy.com
Operational
90 days ago
100.0
% uptime
Today
na.dapresy.com
Operational
90 days ago
100.0
% uptime
Today
Forsta Digital Diaries EU
Operational
90 days ago
100.0
% uptime
Today
Forsta Digital Diaries AUS
Operational
90 days ago
100.0
% uptime
Today
Forsta Digital Diaries US
Operational
90 days ago
100.0
% uptime
Today
Press Ganey HX Platform Digital Diaries
Operational
90 days ago
100.0
% uptime
Today
Forsta Video Insights US
Operational
90 days ago
100.0
% uptime
Today
Forsta Video Insights EU
Operational
90 days ago
100.0
% uptime
Today
Research Reporter
Operational
90 days ago
100.0
% uptime
Today
Forsta Vision US
Operational
90 days ago
100.0
% uptime
Today
Forsta Vision EU
Operational
90 days ago
100.0
% uptime
Today
InterVu
Operational
90 days ago
100.0
% uptime
Today
Panel Management (Kinesis) AUS
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Panel
Operational
90 days ago
100.0
% uptime
Today
Community
Operational
90 days ago
100.0
% uptime
Today
Reporting
Operational
90 days ago
100.0
% uptime
Today
Panel Management (Kinesis) EMEA
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Panel
Operational
90 days ago
100.0
% uptime
Today
Community
Operational
90 days ago
100.0
% uptime
Today
Reporting
Operational
90 days ago
100.0
% uptime
Today
Panel Management (Kinesis) US
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Panel
Operational
90 days ago
100.0
% uptime
Today
Community
Operational
90 days ago
100.0
% uptime
Today
Reporting
Operational
90 days ago
100.0
% uptime
Today
Panel Management (Kinesis) UK
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Panel
Operational
90 days ago
100.0
% uptime
Today
Community
Operational
90 days ago
100.0
% uptime
Today
Reporting
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Mar 24, 2026
Unresolved incident: Forsta Plus: We have identified an issue with the display of Action Management case data for several clients across all environments..
Resolved -
This issue has been resolved.
Mar 17, 18:22 UTC
Monitoring -
A fix has been implemented. We will monitor the results to confirm whether or not this has resolved the issue. We can provide an update by the end of the day.
Mar 17, 13:11 UTC
Identified -
A potential fix is being implemented. We will provide an update tomorrow morning.
Mar 16, 20:31 UTC
Investigating -
Pre-overdue, overdue, and post-overdue email notifications are not being sent in Action Management. We are currently investigating, and should have an update by the end of the day Eastern Time.
Mar 16, 12:57 UTC
Resolved -
The PowerMTA instance was instable due to disk related problem. Emailing send outs were impacted with delays as a result. Rackspace has now corrected the disk problem and the issue should be stable again.
Mar 11, 14:13 UTC
Investigating -
We are currently investigating this issue.
Mar 11, 11:04 UTC