Forsta Plus Euro: We have identified an issue with task system affecting BitStream file generation tasks on uk.hxplatform.com.
Identified - Team is investigating BitStream file generation, our operations team are working on the issue and will provide an update once ready. Whilst this is under investigation the following tasks are temporarily paused:
* Bitstream Generator
* Rule executor
* Rule set executor
* Sample upload
* Sampling tasks (12 tasks)
Jun 07, 2026 - 14:09 UTC
Uptime over the past 90 days. View historical uptime.
Forsta Plus US Operational
90 days ago
99.99 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Operational
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
99.95 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Forsta Plus EURO Degraded Performance
90 days ago
99.94 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Operational
90 days ago
99.32 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Degraded Performance
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Press Ganey HX Platform Operational
90 days ago
100.0 % uptime
Today
Foundations Operational
90 days ago
100.0 % uptime
Today
iRound Operational
90 days ago
100.0 % uptime
Today
High Reliability Platform Operational
90 days ago
100.0 % uptime
Today
Patient Experience (PGFusion) Operational
90 days ago
100.0 % uptime
Today
Employee Experience Operational
90 days ago
100.0 % uptime
Today
Consumer Experience Operational
90 days ago
100.0 % uptime
Today
Forsta Plus AUS Operational
90 days ago
99.95 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
99.67 % uptime
Today
Studio viewers Operational
90 days ago
99.67 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Forsta Plus EU Operational
90 days ago
100.0 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Operational
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Forsta Plus US2 Operational
90 days ago
100.0 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Operational
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
OpenAI Operational
90 days ago
100.0 % uptime
Today
Forsta Plus CA Operational
90 days ago
100.0 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Operational
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Forsta Plus DE Operational
90 days ago
100.0 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Operational
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Forsta Plus KSA Operational
90 days ago
100.0 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Operational
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Forsta Plus UAE Operational
90 days ago
100.0 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Operational
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Forsta Plus AU Operational
90 days ago
100.0 % uptime
Today
CAPI Operational
90 days ago
100.0 % uptime
Today
CATI Operational
90 days ago
100.0 % uptime
Today
CAWI Operational
90 days ago
100.0 % uptime
Today
Reportal viewers Operational
90 days ago
100.0 % uptime
Today
Studio viewers Operational
90 days ago
100.0 % uptime
Today
Reportal designers Operational
90 days ago
100.0 % uptime
Today
Studio designers Operational
90 days ago
100.0 % uptime
Today
Task system Operational
90 days ago
100.0 % uptime
Today
Survey designer Operational
90 days ago
100.0 % uptime
Today
Text analytics Operational
90 days ago
100.0 % uptime
Today
Public APIs Operational
90 days ago
100.0 % uptime
Today
Hierarchy management Operational
90 days ago
100.0 % uptime
Today
CRM Connector Operational
90 days ago
100.0 % uptime
Today
Forsta Surveys Australia Operational
90 days ago
100.0 % uptime
Today
Authoring Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Forsta Surveys US Operational
90 days ago
100.0 % uptime
Today
Authoring Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Forsta Surveys Professional Services Operational
90 days ago
100.0 % uptime
Today
Authoring Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Forsta Surveys Singapore Operational
90 days ago
100.0 % uptime
Today
Authoring Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Forsta Surveys EMEA Operational
90 days ago
100.0 % uptime
Today
Authoring Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Forsta Surveys Canada Operational
90 days ago
100.0 % uptime
Today
Authoring Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
live.dapresy.com Operational
90 days ago
99.95 % uptime
Today
au.dapresy.com Operational
90 days ago
100.0 % uptime
Today
europe.dapresy.com Operational
90 days ago
100.0 % uptime
Today
manager.dapresy.com Operational
90 days ago
100.0 % uptime
Today
germany.dapresy.com Operational
90 days ago
100.0 % uptime
Today
dc.dapresy.com Operational
90 days ago
100.0 % uptime
Today
na.dapresy.com Operational
90 days ago
100.0 % uptime
Today
Forsta Digital Diaries EU Operational
90 days ago
100.0 % uptime
Today
Forsta Digital Diaries AUS Operational
90 days ago
100.0 % uptime
Today
Forsta Digital Diaries US Operational
90 days ago
100.0 % uptime
Today
Press Ganey HX Platform Digital Diaries Operational
90 days ago
100.0 % uptime
Today
Forsta Video Insights US Operational
90 days ago
100.0 % uptime
Today
Forsta Video Insights EU Operational
90 days ago
100.0 % uptime
Today
Research Reporter Operational
90 days ago
100.0 % uptime
Today
Forsta Vision US Operational
90 days ago
100.0 % uptime
Today
Forsta Vision EU Operational
90 days ago
100.0 % uptime
Today
InterVu Operational
90 days ago
100.0 % uptime
Today
Panel Management (Kinesis) AUS Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Panel Operational
90 days ago
100.0 % uptime
Today
Community Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Panel Management (Kinesis) EMEA Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Panel Operational
90 days ago
100.0 % uptime
Today
Community Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Panel Management (Kinesis) US Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Panel Operational
90 days ago
100.0 % uptime
Today
Community Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Panel Management (Kinesis) UK Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Panel Operational
90 days ago
100.0 % uptime
Today
Community Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 7, 2026
Forsta Plus EURO Platform Migration
Completed - We’re pleased to share that the migration has been successfully completed.

The site is now live and fully operational, all core systems and features are up and running as expected.

Our team will continue to closely monitor performance and stability over the next few hours to ensure everything remains smooth.

Thank you for your patience and support during this upgrade!
Jun 7, 14:02 UTC
Update - We’re now 42 hours into the migration, and everything is proceeding smoothly.
All systems are transitioning as planned, with no issues reported so far.

We remain on schedule to complete the migration by 16:00 CEST on June 7.

The next status update will be shared in 6 hours.

Thank you once again for your ongoing patience and support.
Jun 7, 08:00 UTC
Update - We’ve hit the 36-hour milestone in the migration process, and everything is proceeding as planned.
All system components are moving through the migration steps without any issues.

We remain on track to complete the migration by 16:00 CEST on June 7.
We'll continue to share progress updates every 6 hours as the process advances.

Thank you for your continued patience and support.
Jun 7, 02:00 UTC
Update - We’re now 30 hours into the migration, and everything continues to progress smoothly.
All systems are migrating as expected, with no issues reported.

We remain on schedule to complete the migration by 16:00 CEST on June 7.
The next update will be provided in 6 hours.

Thanks again for your continued patience and support.
Jun 6, 20:00 UTC
Update - We’ve reached the 24-hour mark of the migration, and everything remains on track.
System components are progressing through the migration plan without issues.

We are still targeting 16:00 CEST on June 7 for completion.
We’ll continue to provide updates every 6 hours as the process moves forward.

Thank you for your ongoing patience and support.
Jun 6, 14:00 UTC
Update - We’ve reached the 18-hour mark, and the migration continues to progress smoothly and according to schedule. No issues have been identified at this stage.

We remain on track for completion by 16:00 CEST on June 7.

Our next update will be shared in 6 hours.

Thank you once again for your ongoing patience and support.
Jun 6, 07:59 UTC
Update - We're now 12 hours into the migration, and everything continues to run smoothly and remains on track.
No issues have been encountered so far.

We're still on track to complete the migration by 16:00 CEST on June 7.
The next update will be shared in 6 hours.

Thanks again for your continued patience and support.
Jun 6, 02:00 UTC
Update - We are six hours into the migration, and everything is progressing smoothly on schedule.
There are no issues to report at this time.

We are still on track to finish by 16:00 CEST on June 7 and will continue providing updates every 6 hours.

Thank you for your continued patience and support.
Jun 5, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 14:00 UTC
Scheduled - The Forsta Plus EURO Platform will be migrating to the Azure Cloud over the weekend of 5-7 June 2026. There will be 48 hours of downtime for all systems, including data collection starting at 16:00 CEST on 5 June.
Jun 2, 08:13 UTC
Jun 6, 2026
Jun 5, 2026
Service Disruption – Aus.hxplatform.com (Australia Cloud site)
Resolved - This issue has been resolved.
Jun 5, 17:35 UTC
Update - The Forsta Cloud Operations has implemented additional performance improvements, including adding additional server memory in the AUS environment. The system is currently stable and under close monitoring.
Jun 3, 02:02 UTC
Monitoring - Current Status: Monitoring
The Forsta Cloud Operations has implemented several changes to improve system stability and performance in the AUS Cloud environment. These actions have been completed and the environment is now being closely monitored.

Actions taken include:
Adjustments to recent platform changes to stabilize performance
Increased capacity on key database resources
Cleanup of system storage to optimize performance

What this means:
We are seeing initial signs of improvement, and the system is currently stable. Our teams are continuing to monitor closely to ensure performance remains consistent during Australian business hours.

Next Update:
We will provide further updates as we continue monitoring or if any additional actions are required.
Jun 2, 23:30 UTC
Investigating - Product Family: Forsta Plus
Affected Environment: Forsta Plus AUS
Affected Components:

Task System
Studio Viewers
Reportal Designers
Reportal Viewers

Description:
Over the past week, during Australian business hours, customers accessing aus.hxplatform.com have experienced service degradation. This issue is impacting most clients and has resulted in critical system behavior, including Studio reports not loading and significant slowness and errors when accessing Reportal.

Current Status:
Forsta Support and Cloud Operations teams are actively investigating this issue. Senior members of the Cloud Operations team are engaged and meeting today with additional resources to further analyze the problem and implement corrective actions.

Next Update:
We will provide another update once further progress has been made or resolution steps are confirmed.
We appreciate your patience and understanding while we work to restore full-service performance.
Jun 2, 00:14 UTC
Jun 4, 2026
KSA Intermittent Site Issues
Resolved - This incident has been resolved.
Jun 4, 10:20 UTC
Monitoring - Edarat worked with Microsoft to improve the stability of the infrastructure, we now monitoring the stabitility of the application.
Jun 2, 18:51 UTC
Investigating - We are experiencing sitewide instability due to platform networking issues. We are working with our infrastructure partners Edarat and Microsoft to resolve this as soon as possible.
Jun 2, 12:05 UTC
Jun 3, 2026
Jun 2, 2026
Forsta Plus: We are currently investigating an issue with accessing Action Plans for PG HX.
Resolved - This issue has been resolved.
Jun 2, 19:59 UTC
Monitoring - We have rolled back our changes. This seems to have fixed the issue. We are currently monitoring.
Jun 2, 18:13 UTC
Investigating - Some end users are experiencing errors when accessing Action Plans on the PG HX site. We are currently investigating.
Jun 2, 16:53 UTC
Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

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