All Systems Operational

Forsta Plus US Operational
CAPI Operational
CATI Operational
CAWI Operational
Reportal viewers Operational
Studio viewers Operational
Reportal designers Operational
Studio designers Operational
Task system Operational
Survey designer Operational
Text analytics Operational
Public APIs Operational
Hierarchy management Operational
CRM Connector Operational
Forsta Plus EURO Operational
CAPI Operational
CATI Operational
CAWI Operational
Reportal viewers Operational
Studio viewers Operational
Reportal designers Operational
Studio designers Operational
Task system Operational
Survey designer Operational
Text analytics Operational
Public APIs Operational
Hierarchy management Operational
CRM Connector Operational
Press Ganey HX Platform Operational
Foundations Operational
iRound Operational
High Reliability Platform Operational
Patient Experience (PGFusion) Operational
Employee Experience Operational
Consumer Experience Operational
Forsta Plus AUS Operational
CAPI Operational
CATI Operational
CAWI Operational
Reportal viewers Operational
Studio viewers Operational
Reportal designers Operational
Studio designers Operational
Task system Operational
Survey designer Operational
Text analytics Operational
Public APIs Operational
Hierarchy management Operational
CRM Connector Operational
Forsta Plus EU Operational
CAPI Operational
CATI Operational
CAWI Operational
Reportal viewers Operational
Studio viewers Operational
Reportal designers Operational
Studio designers Operational
Task system Operational
Survey designer Operational
Text analytics Operational
Public APIs Operational
Hierarchy management Operational
CRM Connector Operational
Forsta Plus US2 Operational
CAPI Operational
CATI Operational
CAWI Operational
Reportal viewers Operational
Studio viewers Operational
Reportal designers Operational
Studio designers Operational
Task system Operational
Survey designer Operational
Text analytics Operational
Public APIs Operational
Hierarchy management Operational
CRM Connector Operational
OpenAI Operational
Forsta Plus CA Operational
CAPI Operational
CATI Operational
CAWI Operational
Reportal viewers Operational
Studio viewers Operational
Reportal designers Operational
Studio designers Operational
Task system Operational
Survey designer Operational
Text analytics Operational
Public APIs Operational
Hierarchy management Operational
CRM Connector Operational
Forsta Plus DE Operational
CAPI Operational
CATI Operational
CAWI Operational
Reportal viewers Operational
Studio viewers Operational
Reportal designers Operational
Studio designers Operational
Task system Operational
Survey designer Operational
Public APIs Operational
Hierarchy management Operational
CRM Connector Operational
Forsta Plus KSA Operational
CAPI Operational
CATI Operational
CAWI Operational
Reportal viewers Operational
Studio viewers Operational
Reportal designers Operational
Studio designers Operational
Task system Operational
Survey designer Operational
Text analytics Operational
Public APIs Operational
Hierarchy management Operational
CRM Connector Operational
Forsta Plus UAE Operational
CAPI Operational
CATI Operational
CAWI Operational
Reportal viewers Operational
Studio viewers Operational
Reportal designers Operational
Studio designers Operational
Task system Operational
Survey designer Operational
Text analytics Operational
Public APIs Operational
Hierarchy management Operational
CRM Connector Operational
Forsta Plus AU Operational
CAPI Operational
CATI Operational
CAWI Operational
Reportal viewers Operational
Studio viewers Operational
Reportal designers Operational
Studio designers Operational
Task system Operational
Survey designer Operational
Text analytics Operational
Public APIs Operational
Hierarchy management Operational
CRM Connector Operational
Forsta Surveys Australia Operational
Authoring Operational
Data Collection Operational
Portal Operational
Reporting Operational
Forsta Surveys US Operational
Authoring Operational
Data Collection Operational
Portal Operational
Reporting Operational
Forsta Surveys Professional Services Operational
Authoring Operational
Data Collection Operational
Portal Operational
Reporting Operational
Forsta Surveys Singapore Operational
Authoring Operational
Data Collection Operational
Portal Operational
Reporting Operational
Forsta Surveys EMEA Operational
Authoring Operational
Data Collection Operational
Reporting Operational
Portal Operational
Forsta Surveys Canada Operational
Authoring Operational
Data Collection Operational
Portal Operational
Reporting Operational
live.dapresy.com Operational
au.dapresy.com Operational
europe.dapresy.com Operational
manager.dapresy.com Operational
germany.dapresy.com Operational
dc.dapresy.com Operational
na.dapresy.com Operational
Forsta Digital Diaries EU Operational
Forsta Digital Diaries AUS Operational
Forsta Digital Diaries US Operational
Press Ganey HX Platform Digital Diaries Operational
Forsta Video Insights US Operational
Forsta Video Insights EU Operational
Research Reporter Operational
Forsta Vision US Operational
Forsta Vision EU Operational
InterVu Operational
Panel Management (Kinesis) AUS Operational
API Operational
Panel Operational
Community Operational
Reporting Operational
Panel Management (Kinesis) EMEA Operational
API Operational
Panel Operational
Community Operational
Reporting Operational
Panel Management (Kinesis) US Operational
API Operational
Panel Operational
Community Operational
Reporting Operational
Panel Management (Kinesis) UK Operational
API Operational
Panel Operational
Community Operational
Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 1, 2026

Resolved - Following our previous updates, we are pleased to report that we have observed normal performance across the Forsta US SaaS environment for the past 45 minutes following the earlier server recycle. Authoring, CATI, and live survey page loading times are now operating at their expected speeds.

We will continue to monitor the system closely for the remainder of the day to ensure ongoing stability. In parallel, our engineering team is actively investigating to determine the underlying root cause of this incident and prevent future occurrences.

You can review the full incident history on our status page at Forsta Status.

Thank you for your patience and understanding while we worked to resolve this issue. If you experience any lingering performance concerns, please reply directly to Forsta Support at ForstaPlusSupport@forsta.com .

Oct 1, 18:04 UTC
Update - We are continuing to monitor for any further issues.
Oct 1, 17:42 UTC
Monitoring - At approximately 1:15 PM EDT, our Cloud Operations team recycled the affected servers. We are currently seeing improved performance and reduced latency across the US SaaS environment, including Authoring, CATI, and live survey page loading times.

We will continue to monitor the site closely for any further instances of performance degradation to ensure full stability has been restored. We appreciate your continued patience and will provide a final update once we are confident the issue is fully resolved.

Oct 1, 17:22 UTC
Update - Investigating - We are currently investigating reports of degraded performance on the Forsta US SaaS environment (author.us.confirmit.com).

Impact:
During this time, users and respondents may experience the following:

Delays in live survey page loading times.

Slow page loads and delayed responses within the Authoring application.

Performance degradation when accessing or working within CATI.

Intermittent delays when saving, loading, or navigating between functions.

Next Update:
Our engineering team is actively looking into the root cause as a high priority. We will provide further updates as more information becomes available or as soon as performance stabilizes.

We apologize for the inconvenience and appreciate your patience while we work to restore normal performance.

Oct 1, 17:00 UTC
Investigating - We are currently investigating reports of degraded performance on the US SaaS environment (author.us.confirmit.com) affecting both Authoring and CATI applications.

Impact

Users may experience:

Slow page loads and delayed responses within Authoring
Performance degradation when accessing or working within CATI
Intermittent delays when saving, loading, or navigating between functions

Next Update

We will provide further updates as more information becomes available.

We apologize for the inconvenience and appreciate your patience while we work to restore normal performance.

Oct 1, 16:28 UTC

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

Resolved - This issue has been resolved.
Sep 22, 13:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 22, 10:21 UTC
Investigating - Updated status will be provided within 60 minutes.
Sep 22, 09:56 UTC

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

Resolved - This issue has been resolved.
Sep 17, 11:36 UTC
Update - We are continuing to work on a fix for this issue.
Sep 17, 11:04 UTC
Identified - A fix is being implemented. Target resolution time is 2 hours. Updated status will be provided within 1 hour.
Sep 17, 10:12 UTC
Update - We are continuing to investigate this issue.
Sep 17, 08:13 UTC
Investigating - Updated status will be provided within 2 hours.
Sep 17, 08:07 UTC