A fix has been implemented. We will monitor the results to confirm whether or not this has resolved the issue. We can provide an update by the end of the day.
Posted Mar 17, 2026 - 13:11 UTC
Identified
A potential fix is being implemented. We will provide an update tomorrow morning.
Posted Mar 16, 2026 - 20:31 UTC
Investigating
Pre-overdue, overdue, and post-overdue email notifications are not being sent in Action Management. We are currently investigating, and should have an update by the end of the day Eastern Time.
Posted Mar 16, 2026 - 12:57 UTC
This incident affected: Forsta Plus KSA (Studio viewers), Forsta Plus CA (Studio viewers), Forsta Plus EU (Studio viewers), Forsta Plus AUS (Studio viewers), Forsta Plus EURO (Studio viewers), Forsta Plus US (Studio viewers), Forsta Plus DE (Studio viewers), Forsta Plus UAE (Studio viewers), Forsta Plus AU (Studio viewers), Forsta Plus US2 (Studio viewers), and Press Ganey HX Platform (Foundations).