US SaaS - We are currently investigating cases of failing tasks (Survey launch, Hub loaders) Along with issues accessing CATI, CATI supervisors
Incident Report for Forsta
Resolved
This incident has been resolved.
Posted Oct 18, 2024 - 18:31 UTC
Update
We are continuing to monitor for any further issues.
Posted Oct 18, 2024 - 18:24 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 18, 2024 - 18:22 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 18, 2024 - 18:18 UTC
Update
We are continuing to investigate this issue.
Posted Oct 18, 2024 - 18:00 UTC
Update
We are continuing to investigate this issue
Posted Oct 18, 2024 - 17:55 UTC
Investigating
The Forsta Team is currently investigating issues with the US SaaS site tasks failing. More details to follow soon
Posted Oct 18, 2024 - 17:47 UTC
This incident affected: Forsta Plus US (CATI, Task system, Survey designer).
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