US SaaS - We are currently investigating cases of failing tasks (Survey launch, Hub loaders) Along with issues accessing CATI, CATI supervisors

Incident Report for Forsta

Resolved

This incident has been resolved.

Posted Oct 18, 2024 - 18:31 UTC

We are continuing to monitor for any further issues.

Posted Oct 18, 2024 - 18:24 UTC

A fix has been implemented and we are monitoring the results.

Posted Oct 18, 2024 - 18:22 UTC

The issue has been identified and a fix is being implemented.

Posted Oct 18, 2024 - 18:18 UTC

We are continuing to investigate this issue.

Posted Oct 18, 2024 - 18:00 UTC

We are continuing to investigate this issue

Posted Oct 18, 2024 - 17:55 UTC

The Forsta Team is currently investigating issues with the US SaaS site tasks failing. More details to follow soon

Posted Oct 18, 2024 - 17:47 UTC

This incident affected: Forsta Plus US (CATI, Task system, Survey designer).