HX Platform: We are currently investigating an issue with connectivity for HX Platform.

Incident Report for Forsta

Resolved

This issue has been resolved. Tasks are backed up and will be processed over the next couple of hours.
Posted Jul 03, 2024 - 04:15 UTC

Monitoring

A fix has been implemented, and the site is working as expected. We are monitoring the results.
Posted Jul 03, 2024 - 04:07 UTC

Investigating

We have identified the cause of the issue. We are working on a resolution, but do not know when this will be completed. An updated status will be provided within 30mins.
Posted Jul 03, 2024 - 03:30 UTC

Identified

We have identified the cause of the issue. We are working on a resolution, but do not know when this will be completed. An updated status will be provided within 30mins.
Posted Jul 03, 2024 - 02:59 UTC

Update

We are still investigating, we have not identified the root cause of the issue, but we are continuing to investigate. Updated status will be provided within 30mins.
Posted Jul 03, 2024 - 02:31 UTC

Update

We are still investigating. Updated status will be provided within 30mins.
Posted Jul 03, 2024 - 02:01 UTC

Update

Updated status will be provided within 30mins.
Posted Jul 03, 2024 - 01:32 UTC

Update

We are still investigating. Updated status will be provided within 30mins.
Posted Jul 03, 2024 - 01:03 UTC

Update

Web interviewing is operational, but designer access and report viewer access is not available.
We have a SWAT team containing several senior members of CloudOps and Engineering looking into this issue with the highest priority.
We are still investigating. Updated status will be provided within 30mins.
Posted Jul 03, 2024 - 00:35 UTC

Update

We are still investigating. Updated status will be provided within 30mins.
Posted Jul 03, 2024 - 00:04 UTC

Update

We are still investigating. Updated status will be provided within 30mins.
Posted Jul 02, 2024 - 23:36 UTC

Update

We are still investigating. Updated status will be provided within 30mins.
Posted Jul 02, 2024 - 23:05 UTC

Update

We are continuing to investigate this issue.
Posted Jul 02, 2024 - 22:38 UTC

Investigating

Updated status will be provided within 30mins.
Posted Jul 02, 2024 - 22:35 UTC