Forsta Plus: We are currently investigating an issue with Professional User access for US SaaS.

Incident Report for Forsta

Resolved

This issue has been resolved.

Posted Aug 05, 2024 - 14:38 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 05, 2024 - 14:25 UTC

Update

We are continuing to investigate this issue.

Posted Aug 05, 2024 - 14:22 UTC

Investigating

We are seeing sporadic issues with users not being able to log into the US SaaS site.
Updated status will be provided within 30mins.

Posted Aug 05, 2024 - 14:18 UTC

This incident affected: Forsta Plus US (Studio designers, Task system, Survey designer).