Forsta Plus: EURO SaaS site restored
Incident Report for Forsta
Resolved
This incident has been resolved.
Posted Oct 24, 2024 - 18:59 UTC
Update
The site functionality has been restored to functionality as of 5pm GMT/ 7pm CEST/ 1pm EST. We will continue to monitor and update this page as necessary.
Posted Oct 24, 2024 - 18:57 UTC
Update
We are continuing to monitor for any further issues. Next update at 21.00 CET.
Posted Oct 24, 2024 - 16:40 UTC
Update
We are continuing to monitor for any further issues. Next update at 18.00 CET.
Posted Oct 24, 2024 - 13:58 UTC
Update
A fix has been implemented and we are still monitoring the results. Next update at 16.00 CET.
Posted Oct 24, 2024 - 13:03 UTC
Monitoring
A fix has been implemented and we are monitoring the results. Next update at 15.00 CET.
Posted Oct 24, 2024 - 11:51 UTC
Update
Some actions have been made on our network configuration, and we see that connectivity has improved. Updated status will be provided within 30 minutes.
Posted Oct 24, 2024 - 11:17 UTC
Update
We are still investigating the cause for these connectivity issues. Updated status will be provided within 30 minutes.
Posted Oct 24, 2024 - 10:49 UTC
Investigating
The impact is that the entire site can be unavailable for all, including designers, web respondents, CATI and report viewers.
An update will be posted in 30mins.
Posted Oct 24, 2024 - 10:15 UTC
This incident affected: Forsta Plus EURO (CAPI, CATI, CAWI, Reportal viewers, Studio viewers, Reportal designers, Studio designers, Task system, Survey designer, Text analytics, Public APIs, Hierarchy management, CRM Connector).